You have received a nomination for the 2016 Hotel & Spa Awards hosted by LUX
2015 SPECTRUM AWARD FOR EXCELLENCE IN CUSTOMER SERVICE
352 466 3322 1 800 HERLONG (437 5664) firstname.lastname@example.org
Front Desk Hours 8AM-3PM
Check-in and Check-out We Do Not Accept AMEX
Check-in time is from 2:00 p.m. through 3:00 p.m., unless other arrangements are made. For Late Check-Ins your keys will be found in an envelope right outside the Side Guest Entrance Door which is located under the Porte Cochere on the left side of The Mansion.
Check-out time is at 11:00 a.m.- A Later Check-out is $50.00
The Herlong Mansion is a strict non-smoking facility as required by Florida state law. There is NO SMOKING allowed anywhere on the property. Smokers are advised that Any smoking on property or smoke odor in the rooms will result in a $250 fee. The Herlong Mansion is not appropriate for infants and younger children. There is a weight restriction due to the nature of our antique furnishings (If you are able to board a plane and comfortably fit in an airplane seat you will be fine). Children may not be appropriate for this setting and must be quiet and well behaved, the outside cottages are the only rooms advisable for children; please inquire- there is a $25 charge per child. Pets under 10 pounds and crated are welcome at a rate of $35 per night. Only registered guests are allowed on the property, there is a $50.00 charge for non-registered guests visiting. For Gator Games and Event Weekends there is an additional $59.00 charge. Cash or Check Only- If you wish to use your credit card there is a 10% Handling Fee. No AMEX
Reservations are confirmed with Discover, MasterCard or Visa and an email confirmation will be sent to you. Your credit card will be used to secure your reservation and will only be used for penalties or cancellation charges. Full Payment is Due Upon arrival with payment in the form of a PERSONAL CHECK or CASH, you may use your credit card ( No Amex) if you prefer with a 10% Handling Fee. Cancellations must be made via email 14 days prior to scheduled arrival date (during office hours 8am-4pm) in order to not be charged the balance due. A $100.00 deposit is taken at time of reservation. This is a one time non-refundable, non-transferable fee per room that will be applied to balance of reservation. There is a $25 processing fee per night for cancellations made prior to the 14 days, Cancellations made after the 14 days will result in forfeiture of full amount due. All room rates are based on single or double occupancy. A 9.25% sales plus lodging tax applies to room rates. For more than two guests per room (select rooms only), there is an additional charge of $25 per person plus tax ($50.00 on select weekends).
Special Events, Extended Stays (2 or more nights) and Multiple Room Bookings
Our cancellation policy for multiple room bookings and bookings on special event weekends requires a 60 day notice and one night non refundable deposit. In order to secure your reservations a one-night, non-refundable deposit will be charged to your credit card. If you change or cancel a reservation after the 60 day cut off you will be responsible for the outstanding balance due.